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USING OUR SHOPPING CART

GENERAL INFORMATION

The purpose of the shopping cart on our site is to make it easier for you to order. You do not have to use the cart. You can phone, mail, or email your order. There is an option during the check out process to print out your order and send it to us by mail. If you would like have us call you on the phone for your order, please email us your telephone number and a convenient time for us to call you.

The cart will hold your order for one week. This means that if you don't wish to complete your order immediately, you can leave your computer, shut it down, and if you come back within a week, your items will still be in the cart. You must use the same computer in order to retrieve your cart contents.

We hope the cart does not interfere with the personal service that we have been proud of providing to our customers. If you have any questions about any of our items, we are always glad to assist you and you can call or email us.

HOW TO USE THE CART

There are two buttons. The button, puts the item in your "shopping cart". However, you aren't committed to buying that item. All it does is to put it in a "cart" and the item can be removed at any time. It's similar to a shopping cart in a store. If you put an item in your cart in the store, you can always put it back or buy more than one.

You can see the list of items in your cart by clicking on the . When you are on that page you can increase or decrease quantities by putting the quantity you desire in the box and then click on "update" located below the quantity box.
To remove an item click on "remove" and it will automatically remove the item. You don't need to click on "update" for this.

After you're satisfied that you want to buy the items in your cart, you proceed to the "check-out" by clicking on the "check-out" button where you fill out a form with your billing and shipping information. If you are using Paypal or Google, click on those buttons and you will be transferred to those payment options. Your order and other information is sent to us and you will receive a copy. We usually ship 2-3 days from receipt of your order and you will be notified when your order is shipped. Your credit card is not charged until your order is shipped.

This is a secure ordering system but if you feel uncomfortable about sending your credit card information in the form, then use the "order by mail option" at the checkout and in the "special instructions" section of the form type in "contact me for credit card number".
If you have any questions about using the cart please contact us.


Regards,
Carol and Ken

This page was updated 10/2011